Brooktrout: New Style TruFax & TR1034 Installation

Note:  Only the OmniRush driver kit may be used with OmniRush.  No other Brooktrout drivers should be present on the OmniRush Server PC.  Never use any driver installer other than the OmniRush driver installer.

 

Never use a Brooktrout driver kit from Brooktrout or any other source.  It will not work, and will make a mess that must be resolved before the correct drivers can be installed.  If such drivers are on the system, remove them according to the corresponding documentation.  Then reboot the system, and continue with these installation steps.

 

The Dial Board Identifer should be set to '2' for a one-board installation. A second board would be set to 3, and so on.

 

Many TR1034 boards are full-length PCI boards.  They require a PC chassis that has room for a full-length board, and excellent airflow over the boards for cooling. Generally this means that a server-class PC must be used (which is not necessarily expensive... the Dell 400SC / 420 SC models are cheaper than many desktops).

 

See the reference chart to determine if a TruFax board is Old or New

Brooktrout Installation for New Style TruFax & TR1034 Hardware

Steps on Windows XP, Windows 2000, and Windows 2003:

 

  1. Check that the phone lines have dial tone and can make outbound calls both locally and long distance (actually dial some numbers and confirm your calls go through)

  2. Install the OmniRush Server software

  3. Shut down and power off the system

  4. Open the PC chassis and find an empty slot

  5. Check the board itself. Check the dial selector on the board (the Dial Board Identifier). This should be set to '2' for a one-board installation. A second board would be set to 3, and so on.

  6. Physically install board(s) in the server (follow the documentation supplied with the Brooktrout board related to physical installation in the PC)

  7. Connect phone lines to the board

  8. Boot up the system.

  9. Windows should prompt 'New Hardware Found' after booting up. Press Cancel

  10. Navigate to: "C:\Program Files\Z-Firm LLC\OmniRush\Utilities\Brooktrout_Drivers\Brooktrout_TR1034-TruFax\Winpnp\"
    (or just copy/paste the path above into the Start | Run box)

  11. Double click on the file: "OmniRush_v9_and_Higher.msi"

  12. Proceed through the wizard, leave everything at default

  13. If prompted that new hardware was found, select the option to "Install driver automatically"

  14. Continue through the wizard, selecting all defaults.

  15. When the wizard finishes, run the utility "Brooktrout Configuration Tool" found in Start | Programs

  16. Press OK when prompted for preferences (leave everything at defaults)

  17. Press Next through the through the wizard. On the Hardware Information page, the board(s) should be identified, and the port count should be accurate

  18. Continue through the wizard, leaving all values at defaults

  19. Start the OmniRush Administrator, create a hardware fax module, detect ports, configure and use.

 

Next: Creating the hardware fax module

 

If problems are encountered, see the troubleshooting document.